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Admissions and Parent Experience Deputy

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Work information
Employment Status: Full-time
Employment Type: PERMANENT
Remuneration: TBA

Repton Dubai is seeking to appoint an Admissions and Parent Experience Deputy to join immediately.

Our ideal candidate with be capable of organising and managing multiple work streams whilst delivering on sales objectives. You will have experience of using data to analyse trends, developing processes and policies where needed, and have expert customer service and service delivery skills.

Key Accountabilities*

  • Meet and communicate with prospective parents to explain admission procedures, curriculum, fee structure and regulations
  • Provide in-depth tours of the school that showcase the school’s USPs and focus on the prospective parent’s individual needs
  • Ensure consistency of customer service across the school and a strong commercially minded culture
  • Ensure the Registrar’s department is compliant with all external (regulatory) and internal audit requirements
  • Full understanding of KHDA requirements/KHDA new registration and leaver process. Responsible for accuracy and overall upkeep of KHDA and internal systems data
  • Support in organisation and help to publicise, manage and attend open events and other parent facing events
  • Manage and update the admissions systems to ensure all information is accurate
  • Ensure group policies, procedures and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner
  • Oversight of the boarding pipeline and detailed management of student entry from initial enquiry until final enrolment
  • Maintain an accurate record of all boarding places available at the school and an up-to-date waiting list
  • Main contact and manager of Agent relationships for Repton Dubai
  • Leading the work into the school’s partnerships and nursery collaborations, including creation of an annual schedule of events
  • Provide support in order to achieve the department’s objectives
  • Support student enrolment activities

Qualifications and Experience:

  • Experience in customer service, preferably in an educational setting, with a track record of excellence in parent relations and community engagement
  • Excellent communication skills, both verbal and written, with the ability to engage with a diverse parent population
  • Strong organisational skills, with an aptitude for managing multiple projects and priorities effectively
  • A proactive approach to problem-solving and a commitment to personal and professional growth.

Repton School Dubai

Repton Dubai was founded in 2007 and is a ‘world class’ international school in the heart of Dubai. One of the few genuinely international schools in the Gulf Region, Repton Dubai combines the reputation and academic rigour of the UK curriculum, from infants and junior school up to IGCSE level in Year 11, and then embraces the challenges and opportunities of the International Diploma or IB in the Sixth Form, whilst also offering A levels.

Set in a stunning campus in Nad Al Sheba, and almost uniquely in Dubai, also offering a dynamic boarding experience, Repton pupils from ages 3-18 benefit from facilities, resources and a classroom and sporting experience, that is the envy of their peers.

Our mission is ‘the rigorous pursuit of excellence, inside and outside the classroom, combined with a passionate concern for the wellbeing of each individual’

The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we would encourage candidates to apply early in the process.

Cognita and the Repton Family of Schools is totally committed to safeguarding the welfare of children and young people and expects the same from its employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 5 years.

How To Apply: 


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